1. Information on Data and Service Provider
This Preliminary Information Text has been prepared by İLANPA Bilgi Teknolojileri Pazarlama Turizm ve Ticaret Limited Şirketi (“İLANPA”) in order to clearly and understandably inform individual members, corporate members, solution partners, property owners, buyer and tenant candidates, and other relevant parties who establish contracts through the platform, before carrying out any transaction. İLANPA is a platform operator providing digital infrastructure services such as listings, authorization, solution partnership, digital contract approval, notifications, technical records, user accounts, visibility services, and similar services in electronic environments. The services provided by İLANPA on the platform and the legal relationships that may be established between the parties, such as property sales, leasing, authorization, commission, service partnership, or reservation, are different legal relationships. The user must carefully review, before performing any transaction, which service is provided by İLANPA and which legal relationship is carried out by other users or licensed payment institutions.
2. General Operation of the Platform
Individual and corporate members may create accounts on the İLANPA platform. Individual members may act both as buyers and sellers/lessors within the system; however, for a property listing to be actively published, authorization must be granted to a corporate member for the relevant property. A listing created by an individual member may initially be held in a “pending authorization” status. When the individual member sends authorization to a real estate office/corporate member via the system, the relevant corporate member may review and accept it on the platform. After acceptance, the listing may move to categories such as active, passive, published, or unpublished according to the workflow defined in the system. The authorization period, type of authorization, price revision authority, whether it will be opened to solution partnership, commission rate, and similar commercial terms are presented to the user before the contract is established. Before final approval, the user has the opportunity to review and correct data entry errors. A solution partnership system may be available on the platform. Accordingly, a corporate member authorized by an individual member may share the listing with other corporate members within the scope of the authorization granted and permissions defined in the system. During this sharing, preferences such as fixed rate, variable rate, group-based sharing, geographical area selection, and description fields may be used. If a listing opened to solution partnership is accepted by another corporate member, the listing may also be displayed in that second office’s portfolio. In such a case, a service partnership and commission-sharing relationship may arise between solution partners. This relationship is subject to a separate contractual basis from the main authorization relationship.
3. Formation of Contracts and Digital Approval Process
Membership agreements, authorization agreements, solution partnership agreements, service partnership agreements, digital account/service credit agreements, deposit/reservation payment terms, and other relevant texts offered on the platform are presented to the user before the transaction.
The user’s acceptance of the agreement may be obtained through methods such as:
After approval:
After the transaction is completed, İLANPA may send the parties a copy of the agreement or a transaction summary via email, user panel notification, or similar methods. These notifications are primarily for confirmation and informational purposes. In cases where legally required, formal notification procedures prescribed by law are reserved.
4. Status of İLANPA and Relationships to Which It Is Not a Party
İLANPA is not the principal party to every legal relationship established on the platform. The role of İLANPA is to provide technical infrastructure, digital approval mechanisms, matching, record keeping, listing visibility, solution partnership interface, service purchase screens, transaction reference generation, notifications, and user experience flow.
However, İLANPA’s obligations arising from legislation, including:
The user is obliged to distinguish between İLANPA’s role on the platform and the fundamental contractual relationships between other users.
5. Information on the Digital Account / Service Credit System
On the İLANPA platform, there may be a digital account/service credit system used only for İLANPA’s own platform services. This system may be used for purchasing digital services such as listing packages, sponsored listings, sponsored offices, boosting, visibility enhancement, and similar services belonging to İLANPA.
Credits or balances in the digital account:
The digital account is a technical and contractual structure limited to İLANPA’s own services and cannot be used for transferring money between users, collecting commissions, sending deposits, holding escrow, or transferring reservation payments. Credits defined within promotions, referral systems, or campaigns are subject to separately announced conditions. These credits cannot be converted into cash, transferred to third parties, and may only be used for specified services.
6. Separate Regime for Deposit / Reservation Payments
If deposit, reservation fee, or similar prepayment transactions are enabled on the İLANPA platform, these transactions are carried out separately from the digital account/service credit system.
Deposit/reservation payments:
Such payments are carried out through licensed banks or payment service providers, in accordance with specific “Deposit/Reservation Payment Terms” related to the relevant listing/transaction.The paying party is obliged to review these separate conditions before proceeding to the payment screen. İLANPA does not act as a bank, payment institution, or electronic money institution in terms of deposit/reservation payments. The primary provider of the payment service is the relevant licensed bank or payment service provider. The user acknowledges that there is a clear legal and technical distinction between the digital account/service credit system and the deposit/reservation payment system. A service credit balance cannot be used in place of a deposit or reservation fee.
7. Information on Solution Partnership and Service Partnership
An authorized listing may be opened to the solution partnership system within the scope permitted by the property owner. Solution partnership is a technical and contractual cooperation model that allows the first authorized corporate member to share the property with other corporate members and jointly carry out marketing activities. A corporate member who accepts a listing opened to solution partnership may participate in the marketing activity related to that listing. However, this does not grant the authority to establish a direct and unlimited primary relationship with the property owner. The rights and obligations of the solution partner office are determined within the scope of the main authorization agreement and the service partnership/commission-sharing agreement established between solution partners. Technical elements such as fixed rate, variable rate, description field, group-based sharing, and country/city-based visibility define the commercial framework of the solution partnership relationship. The user is obliged to review and approve these conditions before accepting the relevant listing. İLANPA is not the principal party to commission debts between solution partners; however, it acts as a technical record provider in terms of system records, transaction flows, and sharing logs.
8. Termination, Cancellation, and Notification Processes
The platform may include unilateral and mutual termination/cancellation processes. Individual or corporate members may create termination requests through the flows defined in the system. In cases of mutual termination, approval of both parties may be obtained. In unilateral termination requests, notification may be sent to the other party. When a termination or cancellation record is created, information and confirmation messages may be sent to the parties via email, panel notification, or similar methods. These messages may include previously approved contract copies or transaction summaries. For corporate users with merchant status, legally required formal notification procedures for termination, default, or notice remain reserved. Platform notifications and confirmation emails are intended for informational purposes and record facilitation.
9. Information Displayed Before Payment
Before any paid service or payment transaction, the user acknowledges that the following information will be displayed:
The user is obliged to carefully review this information before entering payment details or giving approval.
10. Preliminary Information on Personal Data and Data Transfers
Personal data may be processed within the scope of membership, listing, authorization, solution partnership, digital account, service purchase, deposit/reservation, and security processes carried out on the platform.
Data categories that may be processed include:
Sensitive payment data such as card number and CVV are, as a rule, processed by the relevant bank or payment infrastructure. Within its role, İLANPA processes technical and operational data linking the payment transaction to the relevant listing, service, or contract. Detailed information regarding the purposes of data processing, legal grounds, and data transfers is provided in separate Personal Data Protection disclosures. Explicit consent is obtained where required.
11. Access to and Storage of Contracts
Contract texts approved on the platform are stored, where possible, in a way that allows later access via the user account. Additionally, after the transaction is completed, a copy of the contract or a transaction summary may be sent to the parties via email or other durable data storage methods. Before completing the transaction, the user has the opportunity to save, download, or take a screenshot of the contract text. İLANPA may store the contract version, approval date, and transaction reference number in technical records.
12. Complaint, Application, and Dispute Processes
Users may submit complaints, requests, and applications regarding platform operation, listings, authorization processes, solution partnership relationships, digital account transactions, deposit/reservation flows, or data processing activities through communication channels announced by İLANPA. İLANPA evaluates requests related to its role in technical systems, records, and platform operation. However, İLANPA may not always be the decision authority regarding core receivable-debt relationships between users, commission sharing, sale/lease relationships, or the substantive justification of deposits. For deposit/reservation transactions, the processes of the relevant bank or payment service provider may also apply. Legal remedies available to users with consumer status remain reserved.
13. Final Provisions
This Preliminary Information Text has been prepared to explain the general system structure and fundamental legal distinctions to the user before the transaction. This text does not replace all relevant agreements; the user is obliged to read and approve the specific agreements and special conditions presented during each transaction. Each service or transaction offered on the platform may be subject to its own specific conditions.
In particular:
By continuing to use the platform, the user acknowledges that this Preliminary Information Text serves as a pre-transaction explanation and guidance, and that the binding provisions are set forth in the relevant agreements.
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